“UNDERTALE MUSEUM,” the first-ever exhibition for the globally beloved role-playing game “UNDERTALE,” will be held in Ikebukuro, Tokyo, starting February 19, 2027!
Supervised by the game’s developer, Toby Fox, the key visual—an original illustration by Temmie Chang—has been unveiled.
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・Tokyo: February 19 (Fri) – March 10 (Wed), 2027, at Sunshine City Exhibition Hall A in Ikebukuro
・Osaka: Thursday, April 22, 2027 – Sunday, May 9, 2027, at Osaka Nanko ATC Gallery
・Supervised by developer Toby Fox; key visual is an original illustration by Temmie Chang
・Advance lottery registration for the Tokyo venue begins at 12:00 PM on Friday, September 4, 2026 (Fri) at 12:00 PM
UNDERTALE’s first exhibition, “UNDERTALE MUSEUM,” opens on February 19, 2027!
“UNDERTALE MUSEUM,” the first-ever exhibition for the globally beloved role-playing game “UNDERTALE,” will be held.
The Tokyo venue will run from Friday, February 19, 2027, through Wednesday, March 10, at Exhibition Hall A in Sunshine City, Ikebukuro. The Osaka venue will be held from Thursday, April 22, 2027, through Sunday, May 9, 2027, at the Osaka Nanko ATC Gallery. The event is organized by the UNDERTALE MUSEUM Executive Committee, with cooperation from Hachinoyon (8-4) and Fangamer.
UNDERTALE © Toby Fox 2015-2027 All rights reserved.The key visual, released on September 3, 2026, was created exclusively for this exhibition by Temmie Chang. The composition features the main characters gathered around a picture frame; set against a background divided into black and white, they are depicted in poses that showcase their individual personalities—such as reading a book, raising a spear, holding a guitar, and holding a camera—all arranged in poses that highlight their individual personalities.
UNDERTALE MUSEUM is supervised by Toby Fox
This exhibition is supervised by Toby Fox, the developer of “UNDERTALE.” A space has been created where visitors can relive the game’s world, and the exhibition is designed to offer an immersive experience as if stepping into the game’s world while touring its settings.
A comment from Toby Fox has been published on the official website, in which he mentions that he personally made many suggestions to ensure visitors have an experience true to *UNDERTALE*, and hints that the “dog hair” he donated might be on display. Further details about the exhibition are pending, and it is noted that some content may differ between the Tokyo and Osaka venues.
Information regarding merchandise and sales has not yet been released. It has been confirmed that there will be a special gift distributed to all visitors, as well as a purchase bonus given to those who spend a certain amount or more at the venue; details on these will also be announced at a later date.
UNDERTALE MUSEUM Ticket Information
There are two types of tickets: general admission and a ticket that includes merchandise. Advance ticket prices have been announced for both. Admission is free for preschool-aged children.
| Admission Ticket (General) | 2,500 yen (tax included) |
|---|---|
| Admission Ticket (General Admission) | 2,000 yen (tax included) |
| Ticket with Merchandise (General Admission) | 5,500 yen (tax included) |
| Merchandise Ticket – Elementary School Students | 5,000 yen (tax included) |
| Preschoolers | Free |
The benefit included with the merchandise ticket is a “Pin & Koban-Style Amulet Set.” The pins measure approximately W31 × H35 mm, and the koban-style charm is approximately W36 × H60 mm. They will be handed out in person at the venue where the ticket was purchased during the event period. We do not offer pickup after the event ends or mail delivery. Since quantities are limited, sales may end once the limit is reached.
If preschoolers (who enter for free) or their caregivers wish to receive this bonus, they must purchase a separate .
This exhibition operates on a time-slot system for some sessions, with a sales cap per session. Admission is only permitted for the specific session for which a ticket was purchased; changes to the date, time, or ticket type, as well as refunds, are not permitted after purchase. Since this is not a rotation system, there is no limit on how long you can stay once inside, but re-entry is not permitted. Transferring or reselling tickets for profit is prohibited.
UNDERTALE MUSEUM Advance Lottery Schedule
For the Tokyo venue, a priority lottery will be held for dates expected to be crowded. The application period runs from 12:00 PM on Friday, September 4, 2026, to 11:59 AM on Monday, September 14, 2026, and winners will be announced starting at 1:00 PM on Wednesday, September 30 (Wed) at 1:00 PM. Applications can be submitted via the special Eplus webpage.
| All-day sessions eligible | February 19, 2027 (Fri), February 20 (Sat), February 21 (Sun) |
|---|---|
| Only the 10:00 AM–12:30 PM session is eligible | February 23, 2027 (Tue, Holiday) , February 27 (Sat), February 28 (Sun), March 6 (Sat), March 7 (Sun) |
| Registration Period | September 4, 2026 (Fri) 12:00 p.m. – September 14 (Mon) 11:59 |
| Winners Announced | September 30, 2026 (Wed) 1:00 PM– |
| Where to Apply | e+ Special Ticket Page |
Information regarding ticket sales for dates other than those listed above, as well as ticket information for the Osaka venue, is pending further announcements.
UNDERTALE MUSEUM Event Overview and Precautions Before Visiting
The Tokyo venue is open from 10:00 AM to 7:00 PM. The Osaka venue’s operating hours have not yet been announced.
| Exhibition Name | UNDERTALE MUSEUM |
|---|---|
| Tokyo Dates | February 19, 2027 (Fri) – March 10 (Wed) |
| Tokyo Venue | Ikebukuro Sunshine City Exhibition Hall A (4F World Import Mart Building, 3-1-3 Higashi-Ikebukuro, Toshima-ku, Tokyo) |
| Tokyo Hours | 10:00 a.m.–7:00 p.m. |
| Osaka Dates | April 22, 2027 (Thu) – May 9, 2027 (Sun) |
| Osaka Venue | Osaka Nanko ATC Gallery (2-1-10 Nanko-kita, Suminoe-ku, Osaka City) |
| Osaka Hours | To be announced at a later date |
| Organizer | UNDERTALE MUSEUM Executive Committee |
| Supported by | Hachinoyon (8-4), Fangamer |
| Supervised by | Toby Fox |
| Official Website | UNDERTALE MUSEUM Official Website |
| Official X | UNDERTALE MUSEUM Official X (@undertale_mus) |
Before you visit, be sure to familiarize yourself with the rules regarding what you can bring and the venue regulations. To protect the exhibits and ensure safety, wheeled luggage such as suitcases and carry-on bags, strollers, and large items are not permitted inside the venue. Eating, drinking, and smoking are also prohibited inside the venue, and since there are no restrooms on-site, it’s best to use the restroom before entering.
During your visit, you may not record, sketch, or take notes. Do not touch the exhibits or display cases, and set your cell phone to silent mode and refrain from making calls. While photography is permitted in certain areas, photography is prohibited in areas marked with “No Photography” signs. Flash photography, the use of selfie sticks or tripods, video recording, and audio recording are all prohibited. Photographs may only be used for personal purposes.
Additionally, attending the event in cosplay is prohibited. Arriving the day before or waiting overnight is not permitted. Pets are not allowed, but guide dogs and service dogs may enter. Wheelchair access is available. Individuals with a disability certificate must purchase a ticket; if assistance is required, one caregiver may accompany them free of charge. Children aged 9 and under must be accompanied by a guardian.
UNDERTALE MUSEUM opens on February 19, 2027!
UNDERTALE © Toby Fox 2015-2027 All rights reserved.“UNDERTALE MUSEUM,” the first-ever exhibition dedicated to UNDERTALE, will be held from February 19, 2027 (Fri) through March 10 (Wed) at Exhibition Hall A in Sunshine City, Ikebukuro, and from April 22, 2027 (Thu) through May 9 (Sun) at the ATC Gallery in Osaka Nanko. The advance lottery for the Tokyo venue begins at 12:00 PM on September 4, 2026 at 12:00 PM, so if you have a specific date in mind, be sure to apply.
人気作品のキャラクターグッズ Anime Store.JP (アニスト) にて取扱中！
UNDERTALE MUSEUM Frequently Asked Questions
When is the exhibition held?
The Tokyo venue runs from Friday, February 19, 2027, to Wednesday, March 10, 2027, and the Osaka venue runs from Thursday, April 22, (Thu) to May 9 (Sun), 2027.
Where are the venues?
The Tokyo venue is Exhibition Hall A at Sunshine City in Ikebukuro, and the Osaka venue is the Osaka Nanko ATC Gallery.
How much do tickets cost?
Advance admission tickets are 2,500 yen (tax included) for adults and 2,000 yen (tax included) for elementary school students. Tickets that include merchandise are 5,500 yen (tax included) for adults and 5,000 yen (tax included) for elementary school students; preschoolers are admitted free of charge.
When is the advance lottery open for registration?
The advance lottery for the Tokyo venue will be open from 12:00 PM on Friday, September 4, 2026, until 11:59 AM on Monday, September 14, 2026. Winners will be announced starting at 1:00 PM on Wednesday, September 30 (Wednesday) at 1:00 PM. Details for the Osaka venue are pending.
What are the perks of the merchandise-included tickets?
A “Pins & Koban-Style Amulet Set.” The pins measure approximately W31 × H35 mm, the koban-style charm measures approx. W36 × H60 mm. They will be handed out in person during the event period at the venue where you purchased your ticket.
Can I take photos inside the venue?
There are designated areas where photography is permitted. However, photography is not allowed in areas marked with “No Photography” signs, and and the use of flash, selfie sticks, or tripods, as well as video recording and audio recording, is not permitted.
Who is overseeing this exhibition?
Toby Fox, the developer of “UNDERTALE.” The key visual was created exclusively for this exhibition by Temmie Chang.
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Please check the official website for details.
*Please note that the information in this article may be outdated, so please check the official website for the latest details.
UNDERTALE © Toby Fox 2015-2027 All rights reserved.
